1. Definitions
2. Identity of the Entrepreneur
3. Applicability
4. The Offer
5. The Agreement
6. Right of Withdrawal
7. Obligations of the Consumer During the Cooling-off Period
8. Exercise of the Right of Withdrawal by the Consumer and Costs thereof
9. Obligations of bioQuad Europe BV in the Event of Withdrawal\
10. Exclusion of Right of Withdrawal
11. The Price
12. Compliance and Additional Warranty
13. Delivery and Execution
14. Duration Transactions: Duration, Cancellation, and Extension
15. Payment
16. Complaints Procedure
17. Disputes
18. Industry Guarantee
19. Additional or Deviating Provisions
20. Changes to the General Terms and Conditions
    

• Consumer: A natural person who acts outside their trade, business, craft, or profession.
• Entrepreneur: bioQuad Europe BV.
• Cooling-off period: The period of at least 14 days within which the consumer can exercise their right of withdrawal without providing a reason.
• Distance Contract: An agreement concluded remotely, between the consumer and bioQuad Europe, in an organized system for remote sales.
• Product: Food supplements, as well as other goods sold via the webshop.
• Durable Data Carrier: Any means, including email, that enables consumers and entrepreneurs to store information in a way that remains accessible for future consultation or use.
• Right of Withdrawal: The consumer's right to terminate a contract remotely within the cooling-off period.

• Name of the Entrepreneur: bioQuad Europe BV
• Business Address: Science Park 402, 1098 XH, Amsterdam, The Netherlands
• Email: service@bioquad.eu
• Chamber of Commerce Number: 68996268
• VAT Identification Number: NL857681412B01
  
  

• Consumers have the right to withdraw from a purchase within 14 days without justification.
• The cooling-off period starts on the day after the consumer receives the product.
• No liability for product depreciation applies if all required legal information about withdrawal rights was not provided.
  
  

• Handle the product and packaging with care.
• Only unpack or use the product to the extent necessary to determine its nature, characteristics, and functioning.

• The consumer must notify bioQuad Europe of withdrawal within the cooling-off period using the model withdrawal form or another clear method.
• Costs for returning the product will be borne by the consumer unless bioQuad Europe has failed to notify the consumer about their withdrawal rights.

• If the consumer exercises the withdrawal right, bioQuad Europe BV will refund all payments made by the consumer, including shipping costs, no later than 14 days after withdrawal.
• Refunds will be made using the same payment method as the original transaction.
  
  

• Food supplements that have been opened or tampered with.
• Products that are personalized or made to consumer specifications.
  
  

• All prices are in Euros (€) and include VAT.
  
• Shipping costs are clearly indicated in the offer and checkout process.
  
  

• bioQuad Europe BV ensures that all products meet EU legal requirements for food supplements.
• Products come with a warranty of conformity, guaranteeing that the goods are free from defects.

• Orders will be processed within 3-5 business days.
• Delivery costs will depend on the consumer's location and will be specified during checkout.

For subscription-based or long-term agreements, consumers can cancel or extend their contracts as outlined in the subscription terms provided at checkout.

• Payments must be made in full before product dispatch.
• Payment methods include credit card, PayPal, and other secure methods provided on our webshop.

• Any complaints can be submitted via email to service@bioquad.eu.
• Complaints will be addressed as swiftly as possible, usually within 14 days.
  
  

• These Terms and any agreements are governed by Dutch Law.
• Disputes will be brought before the competent courts in Amsterdam, The Netherlands.

• bioQuad Europe BV retains the right to modify these Terms at any time.
• Changes will be communicated on our webshop, with effective dates clearly stated.